Who we are

Our website address is: https://littlehealthybox.com.au.

Little Healthy Box Privacy Policy

This Privacy Policy explains how Little Healthy Box (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website at [Little Healthy Box website URL] (the “Site”) or make a purchase from us.

Information We Collect

We collect two types of information:

  • Device Information: This information is automatically collected about your device when you visit the Site. It includes details like your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about the web pages you view, products you browse, referring websites, and how you interact with the Site. We use the following technologies to gather this information:
    • Cookies: Small data files stored on your device to track shopping cart items and send cart reminder messages (if applicable). You can learn more about cookies and how to disable them at https://allaboutcookies.org/.
    • Log files: Track actions on the Site and collect data like IP address, browser type, internet service provider, referring/exit pages, and timestamps.
    • Web beacons, tags, and pixels: Electronic files that record browsing information.
  • Order Information: This information is collected when you make a purchase, including your name, billing and shipping addresses, payment information (including credit card numbers, if applicable), email address, and phone number.

How We Use Your Information

We use the information we collect for several purposes:

  • Order Fulfillment: To process your orders, arrange shipping, and provide invoices and confirmations.
  • Communication: To communicate with you about your orders and respond to your inquiries.
  • Fraud Prevention: To screen orders for potential risk or fraud.
  • Marketing: To inform you about our products and services based on your preferences (with your consent).
  • Site Improvement: To understand how you use the Site and improve our offerings.

Sharing Your Information

We share your information with third-party service providers who help us operate the Site and fulfill your orders. For example, we use WooCommerce for our online store (you can find their privacy policy here: https://woocommerce.com/it/privacy-policy/) and Google Analytics to understand how customers use the Site (their privacy policy is here: https://policies.google.com/privacy?hl=en-US). You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also disclose your information to comply with legal requirements, respond to legal requests, or protect our rights.

Behavioral Advertising

We may use your information to show you targeted advertisements or marketing communications we believe might interest you. You can opt out of targeted advertising through these links:

You can also opt out of email and phone communication by using the unsubscribe options provided in our messages.

Do Not Track

We currently do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You can request access to, correction of, or deletion of your personal information. You can also object to the processing of your information or request its restriction. To exercise these rights, please contact us using the information below.

Data Retention

We will retain your Order Information for our records unless you request its deletion.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

For more information about our privacy practices, or if you have any questions or complaints, please contact us by email at info@littlehealthybox.com.au or by mail at:

26, Olivine
Donnybrook
Melbourne Victoria – 3064
Australia